Grand Hyatt DFW Airport

The beds are extremely comfortable. They had a portable crib for baby and toiletries. Water was given at check-in and is right inside the terminal near TSA. It's worth the money when traveling with baby. It dimished the stress and hassle of getting to the airport after a long night traveling. The restaurant inside the hotel was ok with a few vegan options .

The staff was very professional from the very first contact. This is an airport hotel, where you arrive between flights. We had been awake since 4 AM and arriving there at 3 PM was heaven sent. The personnel at the counter acted as if they were expecting us exclusively, they handed bottled water to all family members, had our keys ready, knew our credit card was already on record. This all may seem minor, but we have had experiences at other hotels where the people behind the counter acted as if we did not even have a reservation, had to look everything up while we were waiting. At the DFW Grand Hyatt, the reception was the best, it is clear the management places a lot of emphasis on training and the value of the first contact. We arrived tired, our room and keys were ready, we were hungry and the bar had some of the best hamburger and wraps (impressive). After a nap, we went to the top and used the swimming pool and exercise room. Even the shower area at the gym was perfect, stocked with good quality personal hygiene products. We became hungry at 9 PM and the room service was prompt and the food was excellent. Had one of the best chocolate turtle cakes ever.

Liked the comfortable bed the most. American Airlines Flight was cancelled from London, we were re routed so only managed a very late check in, after 1 a.m in the morning....no chance to enjoy the dining. Had a shower, 3 hours of sleep and went to catch our next flight.

We missed our flight so had to stay the night in Dallas-super convenient-just ride the skylink to the terminal. Very comfortable beds,super clean, loved the bathrobes. Very friendly staff. We had excellent cocktails in the hotel bar. Very close to security checkpoint, we were at our gate within 10 min of checking out of hotel.

Excellent location for layover, by elevator directly into hotel lobby from terminal. We arrived in the evening, staff at the reception was fast to give us rooms, offered tea and coffee machine to the room. While leaving you can grab coffee, tea or water to go.